000 02746nam a22002777a 4500
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020 _a9781119976677 (Hardback)
040 _aCvSU-CCAT Campus Library.
_bEnglish.
_cCvSU-CCAT Campus Library.
_erda.
050 _aCIR HF 5415.1255
_bC43 2011
082 _a658.8,27
_bC359b 2011
_220
100 _aChampniss, Guy, author.
_91560
245 _aBrand valued :
_bhow socially valued brands hold the key to a sustainable future and business success /
_cGuy Champniss and Fernando Rodes Vila.
260 _aHoboken, New Jersey :
_bJohn Wiley & Sons,
_cc2011.
300 _axxiv, 290 pages :
_billustrations ;
_c24 cm
504 _aIncludes index.
505 _aAcknowledgements List of Figures Introduction PART I Setting the Scene The Tangled Worlds of Brands and Social Capital CHAPTER 1 Congratulations It's a beautiful baby brand CHAPTER 2 Innocent bystanders or calculating protagonists? CHAPTER 3 The public gets what the public wants PART II The 'Unsustainability' of Sustainability and our Need to Understand the Era of Social Capital Rising CHAPTER 4 Charge! CHAPTER 5 Water, water everywhere How brands help us choose CHAPTER 6 It's been emotional PART III The Elixir of Life Literally. Why We Depend on Social Capital CHAPTER 7 The 'what' of social capital CHAPTER 8 Trust Small word, big impact CHAPTER 9 The 'why' of social capital PART IV Towards Social Equity Brands, and How a Social Capital Strategy Gets Us There CHAPTER 10 Stand up Social Equity Brands CHAPTER 11 From the 4Ps to the 5Is Social Capital Strategy CHAPTER 12 Apples today, with oranges tomorrow Measuring social capital PART V Broadcast Off, Dialogue On Invitation to Form Bonding, Bridging and Linking Capital (Apply Online) Index
520 _aNew techniques to refresh and recharge your brands How do you establish and maintain a strong long-term relationship between your brand and your consumers? Successful brand managers know that it is all about trust and keeping the consumers engaged. The success of recent "green" campaigns as a means of connecting with, satisfying, and attracting new consumers is just the tip of the iceberg. As the international playing field continues to be leveled, in order to sustain and expand their success, brand owners must interact with their customers more than ever before, forging new and stronger links.
546 _aIn English text.
650 _aBranding (Marketing).
_vSocial aspects.
_91561
650 _aSocial responsibility of business.
_9291
700 _aVila, Fernando Rodes, author.
_91562
942 _cBK
_hHF 5415.1255 C43 2011
_iCIR
_2lcc
999 _c516
_d516