000 01472nam a22002777a 4500
005 20230323035529.0
008 230323b ||||| |||| 00| 0 eng d
020 _a9780815378020 (paperback).
040 _aCvSU-CCAT Campus Library.
_cCvSU-CCAT Campus Library.
_erda.
041 _aEnglish.
050 _aTX 911.3.M27
_bS94 2020
100 _aSzende, Peter, author.
_97445
245 _aHuman resource management in hospitality cases /
_cPeter Szende, Suzanne Markham Bagnera, and Danielle Clark Cole.
260 _aOxon :
_bRoutledge,
_cc2020.
300 _axxviii, 279 pages :
_billustrations ;
_c24 cm
504 _aIncludes bibliographical references and index.
505 _aPart 1 : Meeting human resources requirements Part 2 Building your leadership credibility Part 3 : Building and managing performance Part 4 : Encouraging others Part 5 : Dealing with problem behaviors Part 6 : Taking corrective actions Part 7 : When employees are challenging your leadership Part 8 : Relationship with your boss Paret 9 : Managing a diverse workforce Index
541 _e13141
546 _aIn English text.
650 _aHospitality industry
_vCase studies
_xManagement
_97446
650 _aCritical thinking
_vCase studies
_97447
650 _aPersonnel management
_vCase studies
_97448
700 _aBagnera, Suzanne Markham, author.
_97449
700 _aCole, Danielle Clark
_97450
942 _2lcc
_cBK
_hTX 911.3.M27 S94 2020
_kCIR
999 _c2231
_d2231