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020 _a9780415726368
040 _aCvSU-CCAT Campus Library.
_cCvSU-CCAT Campus Library.
_erda.
041 _aEnglish.
050 _aCIR G 155.A1
_bM67 2022
100 _aMorrison, Alastair M., author.
_97371
245 _aTourism marketing :
_bin the age of the consumer /
_cAlastair M. Morrison.
260 _aLondon; New York :
_bRoutledge,
_cc2022.
300 _axxvi, 757 pages :
_billustrations ;
_c25 cm
504 _aIncludes bibliographical references and index.
505 _aPart 1 : The consumer 1 The consumer is first in tourism marketing 2 Consumer behaviour research 3 Market and marketing research 4 Customer relationship management 5 Consumer use of social media Part 2 : The strategy 6 Social responsibility and ethical tourism 7 Market segmentation 8 Positioning, image and branding 9 Marketing plan and marketing mix Part 3 : The implementation 10 Marketing communications 11 Technology and e-marketing 12 Tourism distribution channels Part 4 : The tourism product 13 Product development and innovation 14 Events and their development and marketing 15 Regional development, marketing and partnerships Part 5 : The evaluation of tourism marketing 16 Marketing performance measurement Glossary Index
541 _e13109
546 _aIn English text.
650 _aTourism
_vMarketing.
_93198
650 _aHospitality industry
_xMarketing.
_95090
650 _aService industries
_xMarketing.
_9950
650 _aTourism
_xComputer network resources.
_97372
942 _2lcc
_cBK
_hG 155.A1 M67 2022
_kCIR
999 _c2198
_d2198