TY  - BOOK
AU  - Ismail, Ahmed, author.
TI  - Front office operations and management
SN  - 9812655131 (reprint)
AV  - CIR TX 911.3.F75 I86 2005
PY  - 2005///
CY  - Singapore
PB  - Thomson Learning
KW  - Hotel front desk personnel
KW  - Hotel management
N1  - Includes bibliographical references and index
ER  -