TY - BOOK AU - Baluyot, Michael Bhobet B., author. TI - Quality service management in tourism and hospitality SN - 9786214063321 AV - F TX 911.3 B35 2024 PY - 2024/// CY - Intramuros, Manila PB - Mindshapers Co., Inc. KW - Tourism -- Management KW - Hospitality industry -- Management N1 - Includes bibliographical references ER -