TY  - BOOK
AU  - Booher, Dianna, author.
TI  - Communicate with confidence! : how to say it right the first time and every time
SN  - 9780071770132
AV  - CIR HF 5718 B66 2012
PY  - 2012///
CY  - New York
PB  - McGraw-Hill
KW  - Business communication
KW  - Oral communication
KW  - Interpersonal communication
N1  - Includes bibliographical references and index
ER  -