Housekeeping operations /
Irene B. Francia and Angelie Marie L. Vizconde.
- Sta. Cruz, Manila : Edric Publishing House, c2021.
- 95 pages : illustrations ; 25 cm
Includes bibliographical references.
Chapter 1 : Role of housekeeping in the hospitality operations Chapter 2 : Cleaning supplies and equipment Chapter 3 : Cleaning agents Chapter 4 : Cleaning methods Chapter 5 : Guest rooms, room components and key Chapter 6 : Cleaning and servicing of guest rooms Chapter 7 : Laundry work Chapter 8 : Linen room Chapter 9 : Public area cleaning Chapter 10 : Attributes and qualities of housekeeping personnel Chapter 11 : Safety and security Chapter 12 : Housekeeping services and other duties Housekeeping terminology Room status code Sample rubric of room cleaning Reference