TY  - BOOK
AU  - Paraiso, Mark Angelo Q., author.
TI  - Front desk operation
SN  - 9786218179882
AV  - F TX 911.3.F75 P37 2022
PY  - 2022///
CY  - Sta. Cruz, Manila
PB  - Edric Publishing House
KW  - Hotel front desk personnel
KW  - Hotel management
N1  - Includes bibliographical references; Chapter 1 : The hotel front office and its organization /
Chapter 2 : The hotel guest room
Chapter 3 : Interdepartmental communication
Chapter 4 : The reservations department
Chapter 5 : The procedure of guest registration and departure
Chapter 6 : Guest accounting
Chapter 7 : Night audit
Chapter 8 : Guest service
Chapter 9 : Hotel industry trends in guest service
Chapter 10 : Simulation activity
Chapter 11 : Hotel term dictionary
References
About the author
ER  -