Paraiso, Mark Angelo Q., author. <br/><br/>
Front desk operation / 
Mark Angelo Q. Paraiso and Angelie Marie L. Vizconde. 
 - Sta. Cruz, Manila :  Edric Publishing House,  c2022. 
 - 91 pages :  illustrations ;  25 cm 
<br/><br/>Includes bibliographical references. 
<br/><br/>Chapter 1 : The hotel front office and its organization /<br/>Chapter 2 : The hotel guest room<br/>Chapter 3 : Interdepartmental communication<br/>Chapter 4 : The reservations department<br/>Chapter 5 : The procedure of guest registration and departure<br/>Chapter 6 : Guest accounting<br/>Chapter 7 : Night audit<br/>Chapter 8 : Guest service<br/>Chapter 9 : Hotel industry trends in guest service<br/>Chapter 10 : Simulation activity<br/>Chapter 11 : Hotel term dictionary<br/>References<br/>About the author 
<br/><br/><br/>In English text. 
<br/><br/><label>ISBN: </label>9786218179882 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel front desk personnel.<br/>Hotel management.
<br/><br/><label>LC Class. No.: </label>F TX 911.3.F75  / P37 2022