Managing visitor attractions /
edited by Alan Fyall [and three others].
- Third edition.
- London : Routledge, c2022.
- xxx, 467 pages : illustrations ; 25 cm
Includes bibliographical references and index.
Part 1 : The nature and role of visitor attractions 1 The nature and role of visitor attractions 2 The market for visitor attractions Part 2 : The development of visitor attractions 3 The visitor attraction development process 4 Visitor attraction concept, market feasibility, and site selection 5 Financial management for visitor attraction projects 6 Visitor attraction success and failure Part 3 : Managing visitor attractions 7 The role of the visitor attraction manager 8 Operations management for visitor attractions 9 Managing visitor impacts at visitor attractions 10 Managing safety, security, and risk at visitor attractions 11 Managing human resources for visitor attractions 12 Managing temporal variation at visitor attractions 13 Interpretation and visitor attractions 14 Themed attractions and storytelling Part 4 : Marketing visitor attractions 15 Attraction marketing strategies 16 Attraction marketing management 17 Marketing challenges and opportunities for visitor attractions : a collaborative approach 18 Digital and social media marketing for visitor attractions 19 Managing universal attraction brands Part 5 : Cases 20 National botanic garden of Wales 21 Attraction failure : the hard rock park in Myrtle 22 Overtourism at natural attraction sites 23 Interpretation at heritage sites : Culloden Battlefield, UK 24 New attraction development : Grand Egyptian Museum, Giza, Egypt 25 Augmented reality in heritage attractions 26 Dark tourism in Latin America : a history of blood and conflict 27 Dementia-friendly heritage visitor attractions : a case study of the national trust 28 Managing sporting venues as attractions : The Moses Mabhida Stadium, South Africa 29 Historic Royal Palaces : managing a portfolio of visitor attractions 30 Managing and marketing natural sites 31 Developing a masterplan : Elvaston Castle Country Park Conclusion