TY - BOOK AU - Chan, Mable, author. TI - English for business communication T2 - (Routledge applied English language introductions) SN - 9781138481688 AV - PE 1479.B87 C43 2020 PY - 2020/// CY - Abingdon, Oxon ; New York, New York PB - Routledge KW - English language KW - Business English KW - Business writing N1 - Includes bibliographical references and index; Written and spoken communication in the workplace -- Features of business communication -- Email and emerging social media for different communicative purposes -- Conveying negative goodwill messages -- Persuasive messages : sales correspondence and job applications -- Persuasive messages : enquiry and invitation messages -- Formal business reports/proposals -- Making oral presentations -- Socialization -- Business meetings and negotiations -- Employment and appraisal interviews N2 - "This textbook provides a comprehensive introduction for students and professionals who are studying English for business or workplace communication and covers both spoken and written English. Based on up-to-date research in business communication and incorporating an international range of real-world authentic texts, this book deals with the realities of communication in business today."--Provided by publisher ER -