TY - BOOK AU - Chaudhary, Prashant Vilas, author. TI - Selling and negotiation skills: a pragmatic approach SN - 978-93-532-8212-7 AV - HF5438.25 C43 2019 PY - 2019/// CY - Los Angeles PB - SAGE / TEXTS KW - Selling KW - Negotiation in business N1 - Includes bibliographical references and index; Chapter 1 - Selling : fundamentals and modern practices Chapter 2 - Selling process : journey towards closing the deal Chapter 3 - Fundamental concepts, types and conceptual instruments of negotiation Chapter 4 - Styles, strategies and tactics of negotiation Chapter 5 - Negotiation process Chapter 6 - Dealing with "difficult" people and situations Case study : Negotiated resolution of Doklam Stand-Off ER -