Retailing management / Michael Levy and Dhruv Grewal.
Material type:
TextLanguage: English. Publication details: New York, New York : McGraw-Hill LLC, c2023.Edition: Eleventh editionDescription: xxviii, 643 pages : color illustrations ; 28 cmISBN: - 9781265072469
- HF 5429 L48 2023
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Cavite State University - CCAT Campus | Book | GCS | CIR HF 5429 L48 2023 (Browse shelf(Opens below)) | 1 | Available | R0013147 |
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| CIR HF5415 Y87 2018 Principles of marketing / | CIR HF5429 L46 2018 Retailing / | CIR HF 5429 L48 2007 Retailing management / | CIR HF 5429 L48 2023 Retailing management / | CIR HF 5429 T47 2018 Theory, practice and techniques in Retail Management / | CIR HF 5438 P76 2017 Professional salesmanship / | CIR HF 5487 L37 2021 Principles of management : practicing ethics, responsibility, sustainability / |
Includes bibliographical references and index.
Section I : The world of retailing
1 Introduction to the world of retailing
2 Types of retailers
3 Digital retailing
4 Multichannel and Omnichannel retailing
5 Consumer behavior
Section II :Retailing strategy
6 Retail market strategy
7 Financial strategy
8 Retail locations
9 Retail site location
10 Information systems and supply chain management
11 Customer relationship management
Section III : Merchandise management
12 Managing the merchandise planning process
13 Buying merchandise
14 Retail pricing
15 Retail communication
Section IV : Human resources and store management
16 Human resources and managing the store
17 Store layout, design, and visual merchandising
18 Customer service
Section V : Cases
Cases
Glossary
Company index
Name index
Subject index
13147
In English text.
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