Includes bibliographical references.

Chapter 1 : Introduction to multicultural diversity and the concept of culture
Chapter 2 : Concept of diversity
Chapter 3 : Concept of cultural diversity
Chapter 4 : Multicultural organization
Chapter 5 : Cultural diversity management
Chapter 6 : Cultural adaptation and cultural competence
Chapter 7 : Business case for managing cultural diversity
Chapter 8 : Working in a diverse environment
Chapter 9 : Managing culturally diverse team
Chapter 10 : Managing conflicts and cross-cultural communication
Chapter 11 : Hospitality and tourism workplace diversity

In English text.